Shipping information
We offer fast and reliable shipping to all Australian locations. Review our rates and delivery times below.
Domestic shipping rates
| Reigon | Order value | Shipping cost | Delivery time |
|---|---|---|---|
| Australia Standard | Under $250 | $9.95 | 3-6 business days |
| Australia Standard | $250+ | Free | 3-6 business days |
| Australia Express | Any amount | $19.95 | 2-3 business days |
International shipping rates
| Region | Courier | Shipping cost | Delivery time |
|---|---|---|---|
| New Zealand | DHL DDP | $19.95 | 4-7 business days |
| UK, USA & Canada | DHL DDP | Calculated at checkout | 4-7 business days |
| Rest of World | DHL DAP | Calculated at checkout | 10-15 business days |
Processing time
Orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed the next business day.
Tracking information
Once your order has been dispatched, you will receive a tracking number via email. You can track your order using this number on our carrier's website.
Delivery issues
If you experience any issues with your delivery, please contact our customer service team at info@r4wactive.com and we will assist you promptly.